Frequently Asked Questions

What is Smob all about?

Smob is a social media network for everyone, On smob, you can connect with your friends, family members, even a total stranger, chat with them, share ideas, photos, videos, audio files, etc. You can set your privacy as you want public or private as you want. You can create the page as your business, build a strong community, and much more. With smob, you can also promote your business, product and services without spending much

Can I earn using Smob?

Yes please, bring your friends and family here, we will not only say thanks to you but also reward you with real cash

Why should I upgrade to a premium account?

Upgrading your account to a premium account helps supporting us to keep this platform going, it also enables you to an instant verification popularly known as "Blue Tick", turns off advertisement and much more

Who are smobbers?

Our members are called smobbers, so if you are on smob, you are a smobber

What does it take to be a smobber?

To be a smobber you must sign up on our platform and be an active user

Can I place my business or product adverts on Smob?

Yes please and our charges are very minimal as low as $0.3 per CTA, please note that this amount can change at any moment

How do I pay for ads on Smob?

You can simply pay online via Paypal, other payment platforms will be added soon

Can I create page for my business just like on Facebook?

Yes please, you can create a business page using your business name however not like it is on Facebook, you can use your account on smob as personal or business page

Can I monetize my content and make some money with Smob?

Yes please, you can monetize your account and allow your followers to pay you before accessing your contents

How can I get paid or withdraw my fund?

You can withdraw your fund any time, any day once you have money in your account and have reached our minimum payout

Why is my video not uploading?

Could be as a result of many factors such as bad internet connection, could be your video is more than 24mb, could be your video is corrupted etc. Note: Smob is a short video social media network and can only take maximum of 24mb at a time, if you intend to upload more than 24mb, please share Youtube link instead

Can I withdraw fund from my account?

Yes please anytime, any day

Is it free to withdraw or are there any charges?

We charge token of 5% to get your fund to your paypal account

Why is my transfer not successful or why am I debited twice?

Please note that if your transfer is not successful it could be that your balance is low or the amount you are trying to transfer is higher than the amount permitted by our system, if you are transferring money to another once you initiate the transfer once, please check your balance by refreshing the page sometimes network could be bad and you may be debited twice, checking your balance will prevent double transactions

How can I be refunded if double transactions are mistakenly done

We do not have access to anyone's account regarding crediting or debiting account, the system auto does all these, so we would not be able to debit the recipient if you mistakenly send fund twice, we would advise you to contact the recipient for such claim and refund